Having just opened, there is definitely room for improvement.
My co-workers and I have been looking forward to adding Canter's to our list of nearby lunch choices for days when we can't stomach free EDR food. After about a year of waiting, we practically gave up on this. Needless to say, we were thrilled when it opened seemingly out of nowhere.
We made plans to have a group lunch the Wednesday after opening. After a crazy morning, those plans changed to placing a group to-go order, which one of our team members graciously took on.
Unfortunately, despite having a very clear list of everyone's choices, our team member came back to the office over an hour after leaving to find that several of the orders were wrong.
- a diet soda was missing
- crispy chicken sandwiches were replaced by grilled chicken sandwiches
- reuben sandwiches were replaced by just pastrami or corned beef
- a salad that was ordered was not placed in the bag
- a few other things I can't remember since I didn't run the order
In addition, the dessert menu was not yet fully up and running. Our team member ordered what she could based on what was available. However, we were disappointed to find that a number of dessert choices were outsourced from Freed's.
Other than the service/flow issues, the food was great. Latkes were crisp and delicious. Pastrami and corned beef were juicy and tender. Bread was fresh. Matzoh ball soup was savory and deep. I'm hopeful that the kinks will be worked out and we'll have a reliable pastrami/deli option for lunch soon.