I would have gave them 10 stars if it were an option. My window was smashed by a robber last night and my insurance company tried to refer me to this corporate company who could "fit" me on Monday. As I had shards all over my car I could not only drive it but I could also not go windowless for a weekend. I called around to a couple of other companies to see if i could get my window replaced today (friday). Although SWAG was fully booked for the day, they understood my crap situation and fit me in today. The experience was top notch with them. They were not only true professionals but extremely educational as well. They vacuumed my car, repaired my window and even cleaned the glass off the street. Really couldn't have asked for a better job. I highly recommend them.