This restaurant is located in Mandalay Bay Casino. We had a late (for most people) lunch at 3 pm on a Sunday afternoon. We had originally wanted to go to Burger Bar but there was a 20-minute wait there and I had to be at work by 430. I suggested this place because a coworker had told me the food was good and the sandwiches were HUGE.
We waited in line at the host stand for about 10 minutes before being seated at a table right in front of the kitchen entrance/exit (saw the Chef picking on fries and such). Our server was ok. She couldn't recommend anything because she was a vegetarian and told us that she hadn't tried anything on the menu other than the french fries.
I ordered a Mock-ito, which tasted like they had thrown a couple of mint leaves and limes into a glass of sprite...
I also ordered a Pastrami Reuben with Coleslaw. It was good, but the bottom half of my sandwich was a bit soggy from sitting next to the coleslaw and my pickle spear was a little warm, which means my food was probably sitting under the heating lamps for a bit (our food did take a little long to come out). It was filling, but not HUGE like my coworker had described it. My reuben was lacking in the sauerkraut department and the russian dressing was non-existent.
My boyfriend had a burger, medium-rare (which was actually cooked correctly) and we shared a side of chili fries, which were good but missing something (which we decided was some diced onion and a bit of sour cream.
I was never offered a refill or another glass. My boyfriend's iced tea glass was refilled once. Our server checked on us once. We waited 10 minutes after the end of our meal before having to flag down our server (who was busy closing out...i think. It looked like the restaurant was going through a shift change) to bring us our check and then we had to flag someone else down to pick up our check. And no one offered us dessert... wtf?
Bottom Line:
The food was just alright. Service was just alright. I don't think I'd come back and wait in line to be seated. If there is a next time... I would probably order from the take-out counter AND I would add a soft-serve waffle cone or one of the GIANT cookies or one of the pretty cakes or tarts they have displayed up front.