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| - The place is noted as kid friendly but the service people were insensitive to the needs of a kid and parents.
A friend was having a party at the restaurant, and though it was a party of 8 including a baby on highchair.. we were given a table of 6. I guess the service staff just didn't think that a baby requires a seat too? In any case, we did bring our own fisher price booster chair as usual... and had put her on the boothside against a wall. Since she took up a seat, we requested an extra chair for the adult to sit on...
The service person took a look at us.. and denied our request and told us that the baby can be put to the middle.. and the adult squeeze to the side along the bench. So, with our big jackets and all, we had 5 people along the bench of 3 tables, plus jackets on the end.. it's no wonder that the lady next to us, very quickly requested a switch of table.. Their plain rejection at this simple request also brought a sour taste to begin with.
Next came another insensitive staff...
Knowing that the restaurant serves mostly spicy food, like curry, or food with contamination of nuts.. since the kitchen serves peanut.. , we brought our only food with us... which just happened to be hotdog. The waiter saw us taking out food for the baby and immediately said, no outside food... and then added no pork... because it's a halal restaurant.... We tried to get the staff to make an exception this time around because it's for the baby, but it was clear that the waiter showed no empathy... and with a party group, we didn't want to make our friends feel uncomfortable either..
But with this experience, I can only imagine what their reaction will be with a breastfeeding baby or a bottle feeding baby...
Sure the food was tasty.. but with the above said experience and the fact that the waiters gave no words of apology for the inconvenience and showed a lack of understanding in tone and empathy.. and gave no suggestion on what would be suitable for my baby on the menu... well.. I'm certain I'll not be coming to this restaurant again and will certainly ell my friends that this restaurant is not kid or baby friendly. In fact, it's pretty clear the staff that were there that night had no children of their own. .. because yes, it'll be messy with a child, so please don't give such looks of contempt when you see a messier than usual table when you do clean ups.
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