I decided to try Norm's because I liked the positive reviews. It's a clean, well maintained diner with a diverse menu. I ordered a ham and cheese omelet which was just the right size along with potatoes, which were not very flavorful or interesting. The coffee was a "6" and the servers were quick to offer refills, which I like. The servers are super efficient and friendly. Great job! I felt comfortable eating at the counter. I will return to try other items.