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  • if i can, I won't even give it a single star... Yes, it is THAT bad. Worst dinning experience to date. Went on a Saturday night, 9:30, place was not full. I did not expect an extremely long wait time for a bowl of pho (approximately 45mins) all of my 3 friends have finished eating, I chased the waiter twice. When the food came, he gave the lame excuse "Handled by different department" (wtf!?!?! they have only 1 kitchen). Waited for my food so long, and my friends then have to wait for me to finish eating... which delayed all our plans for the night. The make matter worst, the pho had missing ingredient, didn't have beef tripe like it said... i was just so annoyed with them, i just want to eat and get out of there. I also asked for hot water, which never came.. instead cold water came... One of my friends that night ordered a Mango Chicken dish, the waiter asked her if she wanted rice or noodles... and she picked rice. When the bill came, we were surprised to see she was charged for the rice because by the way the waiter asked, she was under the impression that the rice was included. We felt deceived. The owner took it off after we argued but the feeling of deception lingered. Despite, the LONG wait for my food, the deception, the bill did not have a single percent of discount, not a single complimentary item. We paid the bill but NO TIPS! we are NOT tipping for this kind of service or sneaky money making ways. There are WAY more better restaurants for this type of food out there, you don't need to go there. there is nothing special about their food.
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