I had Hays install a new A/C unit in my home in June 2015. Everything went great. Had a minor issue with the install and the owner came out right away and got it all taken care of. He apologized for the mis-step. Super nice guy. Biggest part of the whole transaction is that I had another Bigger A/C firm come out and give me a quote as well. Hays did the same work for $1800 less than the competition!!!! Thanks Hays!!!!!!!!!!!!!!!!!!!!!!!!!!!!!