I've originally tried hot & juicy at the Tempe location multiple times with no bad review, service was fast, taste was consistent etc. The past couple times at the Westgate location was a hit or more miss. Extra spicy seasoning seems different every time, the service was slow. It took 40 minutes for our server to give me my extra cup of extra spicy sauce. When it was all said and done she still ended up charging me for the cup.
Hot & juicy is a good quick seafood food fix joint nothing spectacular about the food.