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  • Home depot was one of my favorite stores to shop at and I never have any problems shopping there. I had the very worse customer service ever at this store, at this loction. I advice you if you are to return something in the garden area don't do it at this decatur store, or do it just to piss off the help there because they are too lazy to return your stuff. They will find some excuse about it. I am the return queen so I heard it all from store but this place started making up stuff to try to say they couldn't return it lol. My experience......I needed to return a plant that I didn't want. The older lady was like this plant was so dry (mind you I water this plant every 2 to 3 days). I give her the receipt and she says this receipt is from a year ago. ( I just bought the plant a week before.) She shows this receipt to some big white guy and he says this is not even from our store and they both look at each other. I look at them like they are two idiots and I tell them that this receipt was from this year and to refund me for this plant. I have no problems returning any item from any home depot store, so do your job and return it. The lady looks at the guy for approval and he says yeah go ahead and return it. Two lazy people walking around not doing anything. They could at least do their job and return it, I had my receipts and everything. They wanted to find something wrong, so they couldn't return it to me. If I wanted to be mean I would go to their corperate office and complain but that would just be a waste of my time because they are not worth it. Not going to shop at that location again. I'll be shopping at other home depots where I know the service is always good.
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