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  • The first visit for our newborn baby girl, we waited an hour or so in the waiting room. I was annoyed w/ the front, bcuz I signed in, sat down. she called me up for ins cards,said I'll call you back up, so I sat down. Again she called me up to ask for a pharmacy I want to use. I got up and sat down literally five times!! This is after a C-section so I was still very sore. I was very unhappy n annoyed. she could've asked & done everything she needed once maybe twice. I have never been to any drs office to get up n down that many times!! When the nurse came in, super friendly. Dr. Stephens, also pretty friendly. As we were on our way out we made our next appt. the girl wrote 10/13/13 on the back of their business card. I said that's a Sun. She says, yes by appt only. we got there on Sun & it's CLOSED! Arrg!! our vehicle is not cheap on gas either! I was pissed! we get home, I called, n explained what just had happened. The guy said, okay come in Mon about 1245. I said ok. He took my name yada yada. I felt as if I was going to be a walk in, I was going to call Mon morning to confirm my 1245 appt. I woke up to a missed call @8:30am. I called back he says let's make it for Tues at 11 AM I said okay again, thinking to myself definitely not professional. Here I am moving my schedule around thinking I have a Mon appt. Then for him to say let's do it Tues@11. Ugh! Anyways we arrive on time on Tues. Nobody was there, so that means we didn't have to wait an hour. We get called to the room right away. The nurse asks us the routine questions. In the middle we get a hard knock on the door, opens & another nurse yells, "Come here!! no, excuse me or excuse me I need to borrow her. Just come here!! Then they leave. I look @ my husband like wtf?! That was extremely rude. That same nurse that yelled comes in & sits down. I told her that was really rude of you. She was very apologetic about it. We were trying to give this place another chance but her stuff is making it impossible. Dr Stephens comes in, ok.. Asks us how we are & the baby, nothing special. So we are looking around for another Dr. Somewhere more welcoming and DEFIANTLY more professional.
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