Got my septum pierced by Richard late September I'm not sure if it was due to my high pain tolerance level or how skilled Richard is but I didn't even feel the needle go through me! Next thing I know he's screwing on the ring lol the place is clean staff is friendly and knowledgeable. After being here I don't think I could go anywhere else for a piercing. All the other reviews speak for themselves this place is the place to go. And a month and a half later my piercing seems to have completely healed!