I am extremely picky about everything, especially when it comes to my nails. I have been a regular at Polished for almost 2 years and I will never go to another salon. I have gone up to 2 months without returning and my gel was still as shiny as day one! I've never experienced a chipped nail, but in the event that I did, they have a 7 day guarantee on gel. I absolutely hate waiting, but I never wait more than 5 minutes to get in the chair. My friends always complain about the fact that they want to come but it's too far, well they will be opening a new store at 175 N Stephanie across from the DMV.