From the moment you step inside you feel welcomed, which is important. The front desk staff are friendly and take care of you right away. My husband and I had a couples massage and the room was very comfortable, soothing and worked out perfect for both of us. Chantelle and Mitch were both amazing. They were attentive to both of our specific needs in order to get the best experience. I have the wellness program but haven't had time to use all of the massages I've accumulated. We'll be going back to take advantage of all this location has to offer.