About: http://data.yelp.com/Review/id/NvK6wg5CWeoU0fKcr8EnvQ

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About: http://data.yelp.com/Review/id/NvK6wg5CWeoU0fKcr8EnvQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-08-26 00:00:00 (xsd:dateTime)
itemReviewed	Olive Garden Italian Restaurant
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	I placed an order online August 25th, my pick up time was around 9:50pm, I didn't realize how far this place was from my home. I probably picked up my food around 10:20pm. I got home, and my food wasn't fresh. I've ordered from Olive Garden several times and never experienced such bad pasta. It tasted like it's been sitting out for hours. I wasn't concerned about the temperature of the food as I was a bit late picking it up. The fettuccini noodles were so hard and chewy as if they were undercooked. The sauce was so thick and bland. My breadsticks were hard but that was expected because again I was late. Thankfully my salad was fresh. I'm pretty sure my food is old due to closing time at 11pm which was just unacceptable. I contacted a supervisor on duty, "Long Dang", I explained the issue and in the beginning he asked several unrelated questions as I did provide my order number and first and last name, which should be an easy find because this order was placed online. He then told me, my food was old because I was late picking it up and claim they've contacted me several times which him and I both know is bullshit. I don't have the best service but I know when someone calls, anyways he tried covering for his employees which is normal I guess. After he offered to remake the pasta, I declined because at this point you've made me feel uncomfortable and I am not interested in ever eating at this location again. I told Long I will bring in the food and would like a refund. He agreed and apologized. Long seemed genuine by the end of the conversation. He assured I would receive a full refund and I did not have to bring in the food. I will give 3 stars because the situation was handled professionally and this is by far one of my favorite restaurants although I've received old food at this location. I suggest if you're ordering from this location to dine in for fresh food.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Aundrea

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