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http://www.openvoc.eu/poi#funnyReviews
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  • I just closed on my house and I was so excited to move in that I completely forgot to hire a carpet cleaner. My realtor advised I did this before moving in boxes and I quickly jumped on Yelp to find a services company. I called two different companies who immediately turned me down because either they were rudely busy or they were just scheduled out two weeks and for some reason I should've known that before calling apparently. I then called Specialty Carpet and Mauricio the owner of the company answers and assures me he can come out that same day. Later that afternoon he shows up and is here to get my carpets cleaned and my water services where running behind and I was embarrassed but Mauricio trusted me and said if I was sure they were coming soon he would start off and wait if needed. He assured me he was here for me and wanted my carpets cleaned. Soon after the water company is here and Mauricio and Carlos go to work. They spend time being very detailed focused, their equipment is in great shape and they use the more effective cleaning machines that don't leave you carpet soaked. He took care of my rugs too and left them in great shape, he dedicated some time to explaining the services he was doing to treat the carpet and also shared some recommendations on how to maintain my carpet. He ensured to cover all stains and he even pointed them out and set expectations on how they would look after. I was super impressed with his service and at the time of checkout we did everything digitally (CC over phone and emailed invoice). There is nothing better than having the comfort knowing I have a carpet guy going forward.
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