Okay so they won't cut your pizza or put Parmesan cheese on you seafood pasta. Apparently this enrages people enough to mention it in every negative review.
The fact is they make some damn good pasta and pizza. There are many imitators out there now but Terroni is the OG in Toronto and still does it right.
I'll admit their service can be hit or miss but I'd say it's good 8 times out of 10.
The building is beautiful and I've enjoyed the bar area for a few cocktails too.