Went with a neighbor to this store to help her purchase a new iphone and a new iPad.
It couldn't have gone smoother. Ipad and phone were set up for her without a hitch and she got a good deal on her trade-ins. The sales rep went above and beyond to help her get in and out of the store as quickly as possible and she left the store a very satisfied customer.
Good job Apple - you're living up to the Apple reputation for excellent customer service.