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| - The fiancée and I decided to stay at the Palms for two nights after receiving an offer for a couple of comped nights, a comped cabana at the Palms Pool, and a bottle of liquor for our stay. The Palms had recently undergone a major remodel, so that added to my interest to see how much had changed since I'd last stayed there back in 2005 when it was one of the hottest, or at least buzziest, properties in Vegas before Wynn, Encore, the Palazzo, Cosmopolitan and CityCenter grabbed much of the spotlight. Sadly, the last few years haven't been kind with Rain and the Playboy Club closing, Ghostbar growing long in the tooth and needing a refresh, and a moribund lineup of restaurants beyond N9NE and Alizé. I'd previously enjoyed decent luck at its blackjack tables. So, it was a no-brainer to stay and play especially given the incentives being offered.
The Palms is a comparatively small property and still a veritable chameleon, catering to locals by day and appealing to a younger, club-going crowd after the sun goes down. Since our stay was mid-week, the atmosphere was pretty laidback. Check-in was quick and painless. The type of room that we'd requested (1 king bed) wasn't ready, but the personable front desk rep was able to put us in one of the remodeled rooms with 2 queens immediately, giving us one with a nice view of the Strip. Our room was modern-looking and clean. I wasn't all that enamored with the design aesthetic of the remodeled rooms, but we spent so little time in the room it could've been painted all black with velvet Elvis paintings hanging on the wall and it wouldn't have mattered to me so long as the bed was comfortable. The Palms still has some of the most comfortable beds I've slept on in Vegas, better than the newer Cosmopolitan. Housekeeping was timely and unobtrusive. Its casino had plenty of tables with a variety of minimums, even having $5 craps and blackjack tables during the day. Similarly, there was a wide array of slots and video poker machines of all denominations available to be played. Cocktail service for players was frequent and fast. Not to be left unmentioned, if you wanted to go to the Strip, the Palms also offered a free shuttle to/from the property to the Forum Shops. Overall, friendly customer service was the norm property-wide from the front desk to dealers to cocktail waitress and bartenders.
Las Vegas can be cruel with its "what have you done for me lately?" mindset. The Palms deserves a better fate than perhaps what has befallen it. That said, I was very pleased with our stay. (Reviews for specific locations within the Palms will be done separately.) We enjoyed a comfortable, hospitable stay, experiencing plenty of good things that will certainly bring us back.
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