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  • I'm torn about this place. I went here three times over the course of TIFF and had really different experiences each time. My overall feeling is that the service and the food is hit or miss, which for the price point is unacceptable. Can you please get whomever trains the staff at Canoe to whip this place into shape? That being said, it is fun to sit at a window seat at the bar and watch all the people milling about below. So the view isn't as pretty as Canoe but it is interesting. Visit one (At the bar for a quick dinner): Waiter was great until it started to get busy and I was trying to get my check then he forgot about me. Sliders were delicious and the Chunking Express was tasty. 4 stars - 5 food/3 service. Visit two (At the bar trying to grab a quick breakfast between screenings): I waited forever before one of the two people working behind the bar acknowledged me. By that time I opted for a pastry to go since I didn't want to deal with them anymore. I think the girl who was going back and forth to the kitchen/storeroom restocking things assumed the guy had helped me already but he was busy talking and didn't acknowledge me until the girl had already started helping me. If it wasn't for the girl I would have walked out. The croissant was delicious. 2 stars - 4 food/3 service (female) 1 (male). Visit three (in the restaurant for lunch): The hostess made me feel like a piraña for being a solo diner at lunch during TIFF... I know I am not the only person who was eating by themselves all week... deal with it. But the waitress was awesome. Super friendly and nice. And when they didn't have a tea I liked (can't drink green teas and hate engilsh breakfast) she didn't flinch when I asked for hot water with lemon. Too bad the shrimp and lobster burger didn't live up to my expectations. After eating at Canoe (another Oliver Bonacini restaurant) the night before I was expecting fireworks on a plate, but the burger was just meh. I think it could have used a little more salt and maybe a little bit of spiciness. 4 stars - 3 food/4 service (waitress) 2 (hostess).
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