Wow... My husband went to trade in the car we bought a year ago and they tried to screw us over SO bad!!!!!! We need an SUV now after having a child and they tried to offer us 4k less on our trade in than any other dealership we've looked at. But then they tried to sell us on the fact that Lexus is a good product. Obviously not if it depreciated 10k in 1 year. Once we get away from this car.... We will never own a Lexus again