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  • Worst company I have ever dealt with. First, the parts toke a week and half to come in after being promised they'd be in within 3 days. Then once they were installing the already delayed parts, the order was wrong and didn't even have all the necessary parts. Second, I attempt to reach the "parts manager" Ryan who is also the owner, and the employee Joel says, "he's not in he goes and comes as he pleases, and is unavailable at 930 am on a Wednesday! Wow, who runs and stays in business this way?? Really? On top of that instead of making sure the supplier fixes the mistake by overnighting the parts, which is very fair after waiting 2 weeks on stove parts, this idiot Joel says, "oh sorry they don't overnight". really? As if fed ex went out of business right? Very unprofessional staff and extremely disappointment with their level of service. Filing a complaint on BBB now. I recommend not using this company for your needs, unless you want it done WRONG!
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