When BWW was in the UNCC area I loved to go there. I only recently found out they moved to North lake. After convincing my wife to go, we arrived to find no hostess. One of the take out folks asked us if we wanted to eat in or to go, and upon learning we wanted to eat here did nothing.
Once we got seated 5 min later the waitress came to get our drink order and appetizer order. 15 min past and we got our appetizer which was the wrong one, and still no drinks. So my wife went to the bar to get them and was told they have been here for awhile I'm not sure were you waitress is. So another 10 min goes by and the waitress comes back and we let her know we had the wrong appetizer. I still don't know exactly what she was saying, but it was something along the lines of yeah I meant to tell you this is what your getting.
It was interesting reading the reviews here it seems my experience is the norm. This reflects just great of the management there. I thought this was a one off situation, I guess not.