I just don't get it. The hype is there. It's been on TV multiple times and the place is always packed. The portions are huge, even by Claim Jumper standards, but I just don't get why so many people love this place considering that every single time I've gone there (because someone else wanted to go), I have never had a very good tasting meal. It's like they are afraid of using salt or actually flavoring the food. Bland doesn't begin to cover it.
Once you are seated, the service is good, fast, and generally friendly, though some of the staff members seem a little stressed or annoyed at times. My largest issue with this place is the food. Massive quantities with a rosemary sprig only go so far when it's not followed up with delicious flavor.
I have had their skillets, pancakes, and even a burger. None of them stood out as being something I would have again. Yet every time I'm hosting a friend from out if town, I am dragged there because of the hype and publicity.
I just don't get it.