Nothing much has changed here. I needed a specific product and tried to call the store, no answer. As it was just after 5 PM on a Saturday, this was possible, but they are close-by and I took a chance. When I got there I found the store open, empty except for the salesgirl, who was staring out the front window while the phone rang off the hook. When I asked why she didn't answer the phone she got snotty. Then when I asked for the product she said "This store doesn't carry that stuff". I left with no purchase and a vow I will not return here!