I read all the great reviews Bella Smiles had on Yelp. I was so excited to get in and get a cleaning and some chips taken care of and also inquire about Invisalign. I have two young children so I had to book a babysitter and then drive from Summerlin for this appointment. My appointment was at 330pm on Friday. After filling out the new patient paperwork, I was sitting in the waiting room for almost an hour when I politely asked the receptionist how much longer she thought it would be. She was very nice and I wasn't upset with her as it wasn't her fault, but when she said they were running behind and it would be possibly 10 minutes or more before I was even called back I had to leave as I only had my babysitter until 530pm. I was very disappointed in this office and would disagree with all of the amazing reviews they have received.