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  • We live about an hour south of this location but decided to stop in after a long day of travelling. We were seated fairly quickly for an early Saturday evening. The place seems clean and was busy, so that's usually a good sign. However, I ordered a sirloin that was a terrible disappointment. The first sirloin I received was about 40% fat and inedible (I didn't even try with all of the fat) and sent the steak back. The server returned in a little while with another steak and when I cut it open, it was rare (I ordered it medium). I showed the server, who was very pleasant and apologetic, and she said, "No, that's definitely not medium." So, the steak was returned again. (I even apologized to my server for being difficult...I wasn't trying to be a pain). The steak came out again and it was medium rare, but I decided to keep it. By this time, my dining partner was done with her food so I took a couple bites and asked for a to go box. I was disappointed that the manager didn't even come over to apologize or ask if there was anything they could do. I wasn't expecting a free meal or anything, but an apology would go a long way. The food was edible but bland. It will be the last LongHorn we eat at for a very long time, we'll stick with Texas Roadhouse. They have better food, better prices and much better management.
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