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  • I've been coming to Arribas for quite some time and for only 2 reasons: 1) the complimentary bean dip served with chips is excellent; 2) their chicken tortilla soup is delicious. I'm disappointed every time I deviate. Today there was a cockroach crawling on the wall at my table. I desperately tried not to freak out and keep my irrational phobia at bay. (I'd rather fight in a barroom brawl than deal with bugs) I digress. It disappeared into a crevice and I thought "ok. I can live with that". (the soup is THAT good)....until it surfaced again and refused to retreat. I had to call the hostess over and show her the bug dancing all over the wall. She called the manager. The manager came over and kept asking me where the bug was....I kept pointing to where it disappeared to...he kept saying he didn't see it, which I don't give a shit if HE couldn't see it...I saw it. My lunchmate saw it and the hostess saw it. He also brought with him an Ecolab exterminator report that indicated they were just there and that he was aware of the problem and that he's been trying to get rid of them. I don't know why he felt he had to do that. At any rate, he was anything but apologetic. The whole while, our server kept walking by our table and visibly scowling at us as if WE brought the roach for a discount. The situation was handled poorly. He could've just said "sorry, we are working on this. Let me take care of the bill." Seriously, we only had soup. A mere $15 total. For this reason - I won't go back again.
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