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  • I'd say this is an average Embassy Suites. Hot Breakfast, big rooms and fairly clean. Only issue I have here is the customer service. When we were at the airport, they did not care very much that we were outside freezing. They were unable to give us a time for the shuttle and when we pushed them, they said the driver's phone is down so he will be there when he gets there. When he finally arrived an hour later, which is absurd as the hotel is 10 minutes away, we asked about his phone without telling him the situation and he said the phone was fine. Second issue was that we requested a 7am wake up call so we do not miss our early morning flight, and one was never given to us. And while this isn't the hotel's fault, we had kids either next to us or above us that were jumping up and down off the bed and laughing at full strength around midnight for about 2 hours. My girlfriend got very poor sleep. Again, is this place a resort? no...it is a warm bed and a roof for the night and that is it.
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