| rev:text
| - So Kelsey's rebranded.
We decided to give this place a try because of the renovation and new look. Unfortunately, it wasn't exactly full of improvements as it might seem at face value. The first thing we saw was a marquee "HELLO" right at the entrance, probably the brightest, most imposing light bulbs I've seen in a while. Anyways, onwards.
The interior looked nice, I mean it's brand new after all, but that's almost where the experience ends (I'll get to the real last hurrah in a second). The interaction with the hostess was sufficiently awkward as it seemed she wasn't adept at steering a conversation, however once we sat down we were hoping the menu got some Botox too like the rest of the place. It didn't.
Other than some cringey name changes (some of which border on copyright infringement - I mean come on. "Quesadilla-dilla-dilla". Really? ) It's more or less the same. That being said, the entire vibe of this place is cringey, I always hate when chain restaurants try to be hip when you know there's an older exec with a PR department making these choices, which is the polar opposite of the business they're trying to masquerade as.
Our server who was an older gentleman came by and seemed friendly at first. My partner got the veggie fajitas as always, and I got a burger. Their burger ordering process has 4 steps in the menu: choice of bun, protein, cheeses, toppings. When I ordered my burger I ordered with only one party because I wasn't too hungry, however I wanted to make up for it with toppings and a pretzel bun which sounded nice. Our waiter skipped right over that and asked "fries?". I reluctantly said yes I'd like fries on the side but can I customize it? I said this reluctantly because he wasn't writing anything down - that makes me nervous. All I wanted was a cheeseburger with extra pickles and to no surprise they were out of pickles. Since 3pm apparently too - clearly no effort was made to restock during those 8 hours when there's a grocery store walking distance away.
The food came and it was all pretty tasty. That's the last hurrah I mentioned earlier.
There was a sign on the table saying you'd get free brownie pops if you signed up for their exclusive club, so I did, and the server said he'd bring those over after the meal but they never came.
Overall, nothing impressive. Food is good, and my burger came out to only $10 because I got a single patty (which was perfectly filling by the way, despite what the server insisted). Otherwise I don't think it's necessarily a must-try by any means. Just another American-style restaurant.
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