Just awful and bad service. I ordered my meal with a friend and he got a shake that had butterfinger and cookie down in it. He let me try it and it was really good so after my meal I went back and ordered that same shake for myself and it was $3.55 for the small which is the same one as he got. It is around 7:40 and we are the only ones in the store, so after 20-25 min of waiting my friend and I go up to ask and the man says "Oh I looked over there (by the register) and couldn't find you". I hold up my buzzer that they gave me and said "well you could've buzzed me or just saw us over there we are the only ones here". So he brought out my partially melted and small shake and said "don't worry about it man". This wasn't him refunding me it was implying blame on me. I argued the size of my shake because my friend got a bigger one and he ordered small too. They said no and I was left with my gross melted small shake for $3.55 and I was in a rush so I didn't want to deal with this. Very disappointing because I use to go there a lot but I'll just go to a different burger place on Mill now