Hard to find a good electronics store. I went here to buy an all in one printer, scanner, etc. and a new more upgraded modem/router. Totally expecting to drop between $500 and $600. I had many questions. That's why i went to the store instead of online. I picked out a modem/router but the didn't have the brand i was looking for. then i went over to the printers. Lots of sales people but not one of them asked if I needed any assistance. I put the modem/router back and left. i remember the guys from FyxIt telling me to go to Office Depot. So that's where I went to purchase the modem/router. haven't decided on a printer. lots of choices there.