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| - We've been here a few times before and the only complain we could find was the longer than usual wait time after ordering. That's ok, it's really not something to complain about given the fact that we always received very good quality/service every time we've been there..... until today.
We decided to go to this place for Easter. Let's start with the reservation experience. I called them a week before Easter to reserve and the girl on the phone tells me "sorry sir, we are booked solid for Easter". I ask again, are you sure? Really no spot at all anytime that day? The answer is still yes, no chance. Ok, I call my cousin and tell him listen, we gotta look for somewhere else. He says hang on, I'll call them myself and confirm because I know how incompetent the personnel are over there. He calls and whoop, they magically have a place at 7pm for our group of 23 and only 10 minutes after my initial call. Huh!? Wow #1
Service: We arrive at 7 sharp, our place is upstairs in a cramped up room with may be 7' tall ceiling. Kinda stuffy. The waitress: somehow rude and felt like it's her first week on the job then got even more rude when we said no to alcoholic drinks to start when asked. She made us feel like weirdos for not ordering alcohol. One person in our group says no to alcohol because his wife is pregnant and he won't order a bottle for himself. She says: well, your wife could have a coke. Really? Dang, how come that husband didn't think of that? Wow #2. Anyhow, we order the food but the princess waitress takes off for at least 40 minutes then shows up to take our order after us telling another waiter that she's missing. Ok, so I timed them this time, exactly an hour wait after placing our orders and we had to run occasionally after the waitress during dinner to ask for water, ketchup, napkins etc. because she wasn't attentive.
Food: This was the worst and the highlight of the evening. Majority ordered either Coquille mon Village au Gratin or steak. The coquille, we'd ordered several times before and was quite satisfying but today it was overcooked, dry and mainly no hint of white sauce, just some mashed potatoes, 3 shrimps (yes I counted), 2 scallops (actually one cut into two) and the cheese on top very stingy and dry with blah overall taste. It was just a very poorly prepared something compared to the juicy, bursting with flavour creamy tasty dish we've become to know. Garbage for $22/dish! Steak felt like commercial grade quality, chew all you want but won't melt in your mouth, missing flavour and overcooked too and overpriced for nothing. Wow #3
Ok that's it. No more Mon Village for me. Thanks to the staff for turning this place into a dumpster. Adios. Im outa here for good.
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