Happened to be on the east side and in need of a quick lunch, so I though I would try this place out.
I ordered the pho with beef. It was pretty, pretty, pretty good. The broth did have the umami type element that we all enjoy. The condiments were fresh.
The service was suspect. Not because the employees don't speak english, but just bad service. I walk in and it has a counter like a quick service restaurant so I stood at the counter for 5 minutes. So I finally asked the woman working behind the counter - "how can I get some food?" then she pointed to the tables.
Someone finally took my order after I sat down. I got the food fast which was good. So I ate - I waited for ever to get a bill... I finally walk up to the counter I said " I would like to pay now." She was very confused.
So the food was - good - the service was weird - I just don't know why people own restaurants with out any people skills!