This is an update to my previous review.
After writing the yelp review, I reached out directly to the studio and gave them my feedback.
The owner of the studio, Stacey, was diligent and prompt and addressed my comments with the teachers that very same day. As I mentioned previously, the studio itself is great and they have knowledgeable teachers. Stacey handled my feedback in a professional and proactive manner. The accountability and fast response that she and her teachers showed, assures me that BYGV values their students and aims towards customer satisfaction.
I love Bikram and after seeing how my concerns were handled, I'm sure I will also grow to love the studio.