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| - So I get that this place just opened, but there were some things that were so inexcusable I just have to give this 1 star. First of all, the order counter did not even have a cash register. All financial transactions were cash only (which is fine, lots of places do it), but the cash register was in fact, a roll of cash in the cashier's back pocket.
The customer service was sketchy at best. After walking in and hanging out at the ordering counter for 5 minutes (the menus, by the way, are those flyer-looking handouts sitting on the counter), a lost-looking dude wanders up to the counter and just looks at us. My friend tells him what she wants (10 piece wing bucket) and he has to look that up on the menu to see how much it is (or if they serve it, I guess?)
Bonus: there's no tax since everything is kind of under the table? Basically the prices are rounded up to the nearest dollar (everything ends in .99). So he takes her money, makes change from the roll of bills in his pocket, and then wanders off to the back without taking my order. I wait at the counter for another 5 minutes and a couple comes in behind me. At this, the dude gravitates back to the counter again.
The couple asks if they can place an order for 30 wings and pay with card. Dude gestures to the lack of any sort of equipment to process plastic transactions, and the couple says they'll hit the ATM and be back. At this time, I am finally able to get my order in for the 1/2 dark chicken basket and dude has to consult the menu again. I pay him, and he wanders off to the back again, presumably to make the food. We sit there for the next 40 minutes as people come in sporadically and order to-go, and everyone that came after us were served before we got our food (yes, even 30 wings to-go lady who did not have cash). Dude doesn't say anything to us like Oh your food will be ready soon or anything. I should note that I saw him wearing plastic gloves at one point so I think at least they were observing the health code.
He does pop out to ask us if we wanted hot sauce on the wings. We were confused because when you say wings and then offer 4 different choices of sauce, the assumption is that the wings are the buffalo style wings commonly served at bars. But whatever, we tell him we want hot sauce on the wings. When the food does finally arrive my 1/2 dark chicken basket is 4 pieces of fried chicken thighs with a handful of fries, and one piece of wonder bread. My friend's order (some how wrapped up to-go, even though we both said we were dining in) consisted of ten WHOLE (literally the entire chicken wing) fried chicken wings, split up into two baskets, fries, the tiniest container of cole slaw, and wonder bread (yes, that's the kind of bread you get with your meal, not like a dinner roll or anything). We were joking that they probably got a lot of their ingredients from Woodman's.
So the food itself was not great either. The fried chicken (and wings) were sorely in lack of seasoning. I'm guessing they did not add salt or pepper at all to either the chicken or the batter. They did put out an entire can of Morton's salt (yeah, not in a salt shaker) for customers. So the chicken was not marinated at all and the batter had literally no seasonings in it. The chicken also tasted like it was fried a hair too long, as the top layer of meat was stringy and tough to chew. The wings were a disappointment as well, especially as we were expecting buffalo style wings. Instead, we received aforementioned fried whole wings with a container of Frank's Red Hot on the side. The fries were equally as terrible; I don't think they got any seasoning either and probably did not spend the right amount of time in the fryer. We were unable to finish half of the wings, and they eventually ended up in the trash.
Facilities: aside from the bare order counter mentioned before, there were maybe 4 or 5 booths for dine in customers. Those were fairly clean when we got there, but it seems like most people get their food to-go. Also we never saw anyone wiping down the tables, so take from that what you will. There was no decorations on the wall, and also no water dispenser (so if you want water you'll probably have to pay for bottled). The bathrooms were laughably poor. It's one of those one-stall unisex bathrooms, but there was no toilet paper, no trash can, and no paper towel dispenser. Instead, there is a roll of paper towels sitting on the sink. At least there's hand soap? And the lights work?
TLDR: They were obviously not ready to open, and even their food needs work. Hard pass.
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