Went to the spa and was told I could order full tea there. After waiting almost an hour it didn't come so had to postpone until after my massage. When it did arrive, the tea was cold, the scones were like rocks (they gave me the vegan ones for some reason) and they forgot another item. I told them they could try to rectify it down in the tea room. Which they did but the food was beyond mediocre and they had the audacity to not only charge me full price but to charge me the "holiday price" of $43 even though the menu said $30. Personally, this is inexcusable in my books and I will never go back.