This is one of my favorite spots in Phoenix. I hold monthly meetings here, and the staff always goes above and beyond to give us great service and make sure we're well taken care of. The manager, John, and the supervisor, Jessica, have built a personal connection with me, and it really goes a long way when we keep coming back.
The food is great - tasty, fresh, well made. I've never had a poor meal there. (Get the lox & goat cheese bruschetta and the breakfast burrito - you'll thank me later) The beverages are made to order and it seems they will do anything in their power to make you happy.
On top of that, your dollars spent support a very worthy non-profit. If I lived closer, I'd probably be there all the time.