I will give this place 3 stars. I made a reservation for 8 to get mani pedis the day before a friends wedding. I made it about a month in advance and called a couple days before to confirm the appointment time (11am).
When we arrived staff was not aware a party was coming in, and there were 4-5 people having services done. This resulted in waiting 30-40 minutes to get started while, and less staff to help with our party. The bride ended up getting done almost last, and her nails were still getting done at 1:15 when I left (gel polish). Overall my manicure turned out fine and the facility was overall nice, but I booked this place because they note on their website they accommodate large parties and it didn't really go to plan.