This restaurant is horribly run by the manager named Cesar! I have never gone in there where I have seen Cesar greet people or seen him smile! His customer service sucks how? Ok! I don't know where to start I have so many bad experience! For starters-I placed an order with Cesar last week,I ordered chicken quesadilla! When I got in my car drove for couple of minutes! I looked in the bag & realized, it was quesadilla with cheese only no chicken! I went back & showed to him! He said we will make you another one! Not only he didn't apologize for my inconvenience! But he told me to pay the difference in price for the chicken! I told him will you pay for my gas & inconvenience For me coming back because you screwed my order? I told him he'll no I won't pay the difference!
The other think I want to mention is that Cesar skims on the meat portion from customers! You would never know this unless you go to another Del Taco restaurant! Which I did today I went to the one on 59th ave & 101. & again I ordered my favorite chicken quesadilla! I honestly could not Believe my eyes when they handed me the bag! I immediately noticed something different! The weight of the food gave me the impression that they mixed up my Again! But when I pulled it out! There was so much chicken & cheese in stuffed in it! That's why I felt the heavy weight instantly! Than I realized I have been getting cheated out of meat & cheese at Cesar's location! I will Never eat there again! Not only you don't get good customer service! But you get cheated out of your food portion!