| rev:text
| - Summary: 2-star food, with 1-star service. I'm rounding up by giving them 2 stars. Let's review this by separating the kitchen from the waitstaff. Note to Lola: You were at a wine tasting, and your staff does a horrible job when you are not there. I'm sorry for the detailed review, but I'm hoping that Lola actually sees this and responds.
Food:
Drinks: Interesting beers in bottles. Nothing on tap.
Apps: Crab/artichoke dip was good. Crawfish puppies (hush puppy knock off) was not worth the money or the calories. The salad is unimaginative and tasteless, but at least it wasn't brown lettuce.
Entree: a pound of crawfish, ordered medium, came out with the appetizers and was cold when we wanted to eat them. They remade them for us, but it was so spicy and salty that it was impossible to enjoy. The crawfish are pre-cooked, instead of being cooked to order, as told to us by our server. They had blackened salmon on the menu and tons of po' boys, so I asked if they could make me a salmon po' boy...no dice. Apparently, no one in the restaurant was willing to "take the risk" of changing the menu while Lola was out of the restaurant. Anyway, the blackened salmon was well-cooked, but over-seasoned. I like spicy, but you lose the flavor with this amount of blackening spice. I asked for a side of sweet potato fries, but I can't tell you if they taste good or not (see the service comments). Debris po' boy was all hype, and not up to DDD (curse you Guy Fieri). The meat was good, but the gravy was cold. The catfish po' boy was solid. The soft shell crab po' boy was a nice sized chunk of crab, breaded and deep-fried. Too much breading, too much bread, too much mayo.
Total bill $150, and I'm going to make some food now that I'm home. I'm hungry and irritated.
Service:
Ambiance: We sat outside, so some things are harder to control, but the entire patio was blinded by the setting sun, but no employees did anything about it, even after we asked. I had to go take one of the restaurant umbrellas from the side of the patio and position it to block the sun. This helped enough tables that I received a large round of applause. (We weren't the only table suffering.) Flies all around our table too.
Servers: Our server had little knowledge of the menu, since she was a vegetarian. Our water glasses were never filled until the end of the meal when someone asked for some...and she only filled that one glass. The crawfish entree for one of our group came out with appetizers, with no response from the server. She acknowledged that they shouldn't have come out so soon, but left them there and walked off. They took my silverware away with my salad, so I had none for my piece of salmon. I waved politely to get someone's attention, but one waitress in particular (Beth - blonde curly hair) looked right at me on three separate occasions and walked away. (note: Beth was not our waitress.) They brought me the wrong side dish (no big deal) and made me sweet potato french fries (which the waitress had recommended). And I had asked for a side of BBQ sauce, because it is the greatest condiment in the world...The waitress asked if I wanted the house-made signature BBQ sauce or the stuff they get from a bottle...duh. 5 minutes later, the fries were still pretty hot, and I reminded the waitress for the BBQ sauce. So 15 minutes later the fries were warm, I asked a 3rd time for the BBQ sauce. After 35 minutes, my fries were cold and I had given up on them entirely. My GF asked the waitress "what happened to the BBQ sauce?" and she brought me out a tiny cup of it, and told me it was "the junk from the bottle" since it takes too long to make the house-made sauce. Oddly enough, I didn't feel like eating it. When it was time for our check, we gave them our credit cards and waited for 15 minutes. When no one picked up the cards to process them, I walked them in and gave them to a waiter (again, not our own). 10 minutes later, as I came back from the restroom (filthy), I saw our check and walked over and asked a waiter (again, not ours) if anyone could please run the cards so we could leave. Finally, the end of this mess.
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