I ordered from just-eat.ca for the second time with this place. The first time my order came about 10 minutes late which was fine but the second time my order came 2 HOURS LATE. I have never been so pissed as I have today. I even gave them another 20 minutes to deliver my food before giving them a call. Upon the call, I was told the driver left and its on the way. Another 30 minutes pass and by then I was fuming and starving. I was told that they would give the driver a call and will call me back. I demanded that they do something about it since its been 1:45 minutes since the time I called to make the delivery. There goes another 10 minutes, no phone call back with the driver arriving another 10 minutes later.
He hands me the receipt to sign for the credit card and I told him to wait while I give the place a call again. They put me on hold for 5 minutes and told me that they are sorry for the inconvenience and that they are very busy today and they will give a free pad thai on the next visit. What the hell kind of service is this?! I can't believe how they handled the whole process by just offering a damn free pad thai while I wait for 2 hours. The food is good but the overall service is HORRIBLE. For sure, I will NOT order from this place ever again.