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  • Terrible experience getting a battery replaced in my Raymond Weil watch. While the service was quick, condensation started immediately forming inside the watch. Went back the next day and the technician wasn't there, went back today and they were very unapologetic and wouldn't do anything about it. I asked for a refund on the service, since now I have to take the watch in to a jewelry store for repair which will surely be expensive. They refused and said the issue had nothing to do with their battery replacement (which had just happened prior to this condensation issue). Clearly, asking a camera technician to replace a watch battery wasn't smart. But I was most disappointed with their couldn't-care-less bad attitude when I stopped back in. DO NOT GO HERE FOR ANY TECHNICAL REPAIRS.
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