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  • In short: They forgot about us, then brought us food (cold). Waived the entire bill. More detail: Had a reservation a 7. Ordered around 7:20, the waiter acknowledged that there was confusion on who was our server. Ordered three entrees, two bisques, an appetizer, and a mixed drink. Mixed drink came out and the bar staff was unaware of how to make it. That being said it was fine. Bisques and calamari came out, the lobster bisque was a little cheesy and not bad but not what I expected. Calamari was fine. Forty five minutes later the server tells us that our tickets are third (WTF!?! It wasn't even that crowded). Fifteen minutes after that we went and found a manager, they said our ticket was next. Bull crap! The food came out five minutes later and all three entrees were lukewarm at best. Our orders clearly got lost and had been sitting there for awhile. The server came back to check on us and brought a manager with him, presumably because he knew we were going to be upset. We told them the problems and they offered to remake everything, but we were so done with this place at that point that we just got some boxes and left. They waived the entire bill, which is what they should have done, so I can't give them too much credit for that. They basically screwed up as much as possible, but made it right as best as possible too. I ate the lobster pierogis the next day and there wasn't too much lobster in them. Side note: I was surprised by the limited seafood options of a place call The Rusty Anchor. There were like 5 or 6 seafood entree options. This all being said, I want to note that I review every restaurant I go to, not just bad experiences. I understand things happen, and every place will mess up every now and then, but I will not be going back.
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