I ordered to-go and paid with my credit card online. When I arrived to the restaurant, I was told to wait behind the line of customers to get up to the cash register. The employee saw me standing behind the customers and made eye contact with me a few times, but ignored my online order pick up. I finally stepped up and said I need to just pick up fully paid for orders and she was short one of my coworkers orders. I told her what the order was and that it was paid for online, and she told me I never paid and there isn't an order so I will have to wait in line to reorder it and actually pay for it this time... SO RUDE! I left and will never go back. Worst customer service ever. Do not order online here!!