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  • Amazing customer service and the food is absolutely delicious! We always order the same thing, muscles and seafood pasta after a long hard day of work, and it's ALWAYS order to go. We came once and I believe I waited PATIENTLY for over 45 minutes when I was told it would be ready right when I had got there. I know how it is when it's busy, lobby or waiting room is jam packed with everyone waiting- angry. So I just waited and waited. What upset me most was that not once did anyone offer me a water while I waited. People coming in after me were leaving before me. I was tired and worked my butt off that day, I was cranky and so hungry! I was going to rate them 1 star until after today. Rafael is the one who helped me and he remembered me from the previous time I had been there waiting patiently. He apologized and owned up to a mistake on his end but thanked me for being so patient. He then offered a dessert on the house. 5 stars because of you mister Rafael! You definitely show great customer service and integrity!
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