I have been a patient of Dr. Shoemaker's for many years. There is one main reason for this -- he (and his support staff) care about the patient and take as much time as is needed/requested. He is quick to respond to changes in a patient's lab results and it's not unusual for him to be in the office before 7 a.m. and return phone calls as late as 9 p.m. In short, he cares.