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  • Over a year ago I bought a set of office furniture from Colleen's and was very pleased with the price and the quality. I returned a few days ago with my wife, and she saw a sectional sofa that she liked. We tried to bargain for a better price, but we were told that their "margin" was too small to discount the price any more than it had been. The so-called full retail price of the sofa was marked as $3800, and we bought it for just over $1800, plus tax and delivery, which brought it to over $2000. While I was a little skeptical of the retail price, I figured we were still getting a good deal and so we took it. I just saw the exact same sectional for $1645 from an online furniture outlet. To add insult to injury, I put a $500 deposit on the sofa last Friday and said that I'd be in on Monday to pay the balance. When the store manager gave me a look that made me feel like she thought I'd been shoplifting, I was asked if I was sure that I would absolutely be in on Monday, because their "rule" was that they normally require a 50% deposit. So I went in today and paid them as agreed. I can only guess that Colleen's is not interested in repeat business since they are getting creative with the big markdowns they are claiming, overpricing the goods that they sell, and treating customers who make rather large purchases as if they haven't bathed in a while. So, if they don't want repeat customers I'll be happy to oblige them.
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