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| - Where to start? First off, apparently the employees don't know the products they are selling. I ordered the same thing I have ordered for the last year, and the drive through attendant told me they did not have the combo I was trying to order. I then informed them I had ordered the same thing just days earlier and they insisted the item didn't exist. I had to drive to the closest McDonald's where I ordered the same thing, and they were able to ring it up with no problem.
Secondly, at night time, this McDonald's has had me pull forward to the parking lot to wait for fries or nuggets. Before pulling off, I specifically remind the attendant to include the BBQ sauce that I ordered. I trusted that their memory span was long enough to remember the BBQ sauce when the fries or nuggets were finished within the 2-3 minutes they asked me to wait, but no, multiple times and multiple failures. These employees want their wages to be $15/hr, they can't even remember to put some BBQ sauce in a bag after 2 minutes have passed. Not sure if it's mgmt, lack of attention to detail, or no respect for their customers, but I will no longer be visiting this restaurant because of the ongoing issues they seem to be having.
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