Appointment was made for 2:00pm and my friend and I sat in pedicure chairs with our feet in cold water for 40 minutes before we were helped. Once we were, there was no "sorry for your wait" and the man that did my pedicure was looking everywhere but my feet the whole time. Also, it was like we were interrupting their hang out because they would physically stop doing our pedicure to talk to each other and make hand motions and whatnot. Luckily I'm only visiting from DC, so I'll never have to come here again. Terrible service and organization, as well as a below average quality pedicure.