overall, i recommend this place. it did take 3 hrs from start to finish, but i was also the first appt. i did talk to some people who were waiting in the waiting room with me who had to come back a 2nd time because they were running behind. that shows that this place is busy and highly recommended.
alex is very personable with everyone. the waiting room is simple but has wifi which helped me do my work while i waited. alex saw me working and he brought over a portable tray for my laptop which i thought was very nice of him.
i did notice on my sun roof was soda can rings which i know wasn't there before i brought it. i couldnt wash the car for a few days after the tint obviously, but they didnt have to use my car as a cup holder, they have huge garage space.